Frequently Asked Questions
Last updated: February 27, 2026
These FAQs address common customer questions regarding orders, payments, returns, and account operations.
How can I track my order?
After placing an order, you can review order details from your account section. Tracking updates are shown when available.
What payment methods are supported?
Supported payment methods are displayed at checkout. Method availability may vary by operational status and region.
Can I cancel an order?
Order cancellation depends on fulfillment status. If cancellation is available, you can request it before dispatch.
How are refunds processed?
Eligible refunds are initiated after cancellation or return validation. Settlement timelines depend on the payment method.
How do I contact support?
Use the Contact Us page for official support phone, email, and office address details.